Privacy of VATNOW


Updated date: May 1st, 2020


This privacy policy applies to the VATNOW application including the primary and secondary domain names of the website and mobile applications managed by establishment and managed by VATNOW Company Limited (hereinafter referred to as “VATNOW” or "We").

We respect the privacy of our users and are committed to using the collected information responsibly.

Please read this privacy policy carefully before registering to use the service of VATNOW. If users have any questions, please contact us via email:

The information that VATNOW collects

The goal of collecting data from users is to provide users with a safe, seamless and effective experience when using our services. Based on user service behavior, we collect information to provide you with personalized utilities, ensuring the ease and safety of your service with VATNOW.

VATNOW may collect data directly or indirectly related to users, including: full name, email, phone number, company name, address, login account, password, etc. and other information you share with VATNOW. Users may choose not to share some information with us, but this may lead to inconvenience in using the service and utilities on VATNOW's application. The information we request from users during the registration for using the service on the VATNOW application is to ensure that the user has the best and safest experience possible when using the product or service. of VATNOW.

Payment information & Providers of online payment services:

In order to ensure the payment of service fees of VATNOW, we may require users to provide credit card information on the online payment portal of VATNOW such as Cardholder's name, card number, cvv code, etc. This information will be absolutely safe and secure by the authorized online payment service provider that VATNOW chooses to cooperate with. Users can refer to the privacy policy from the online payment service provider.

Mobile application

VATNOW provides a mobile application for users and may collect some information from users and their devices depending on the settings that users set. We may use analytical software tools so that we can understand the function and detect errors when users use the service of VATNOW on mobile devices or other internet connected device.

Information from the third party of VATNOW

Users can allow us to connect and interact with one or more different partners (eg facebook, google ...) and they can provide user information to us.

User information that allows them to be collected may come from a variety of sources and depends on the user's settings on other application platforms. We will not operate, control and maintain the application platforms established, operated and controlled by third parties.

We recommend that you read the terms of use and privacy of the third-party application platforms you have registered to use in order to understand how they collect, process data and share data with us or with other partners.

Demographic data and data usage

VATNOW may collect user data through the use of cookies, HTML ... or similar technologies.

What is a cookie?

Cookies are files that a website sends to a user's computer and are saved through a browser when the user visits that website. Cookies are used to remember status information, to remember the activities users perform during accessing and browsing a website.

The collected information will be used internally and only provided to third parties in the form of general information, not sharing the user's personal information. Users can choose not to allow cookies from the website by following the instructions on the website when users access the website of VATNOW. However, disallowing the use of cookies may lead to inconvenience for users in accessing information on the VATNOW web site.

We collect some information automatically and store it as a log file. The information collected may be the IP address, web browser type, computer operating system and some other information related to the history of the pages the user has visited.

How we use the information collected

VATNOW is committed to using user data in accordance with the law of Vietnam.

Store Data

We store user data until the user deletes the usage account on the VATNOW app.

Access user information and user rights

Users can access their information on the VATNOW application at any time and completely free. Users can copy their information and any information processed during the use of VATNOW application. For example, information about transaction history, tracking reports, etc.

In case users find out their information is incomplete or incorrect, users can send notification email to We will work with the user to adjust accordingly. We reserve the right not to change or update the information requested by the user if we believe that the change will violate the law or cause damages due to information confusion.

Users have the right to request VATNOW to limit, change or delete the user's personal data in specific cases. However, we reserve the right not to comply with the request if we can prove that the request for limiting, changing or deleting data will affect the general system or other settings that the user is using.

In case the user provides email to VATNOW, the user has the right to refuse to receive newsletters and promotions through unsubscribing via email contact or can log in to the application to reset. We can send email to users in case of notice, survey, introduction of promotions, new features, new utilities ... but users can completely unsubscribe from any contact. when. However, unsubscribing email contacts will lead to some inconvenience that may occur during application use.

Under certain conditions, the user is entitled to receive relevant personal data that the user has provided to VATNOW, in a structured format, commonly used and machine-readable and entitled to transferring this personal data to another system without worrying about VATNOW will prevent this. Processing of personal data of users from VATNOW based on contract or user consent will be done by automated means. In such a case, the user has the right to ask us to transfer the user's data directly from the VATNOW system to another system, when technically feasible.

If users want to exercise their rights, users can contact us via contact email address.

If the user is dissatisfied with our handling of your personal data or violates the General Data Protection Regulation or other applicable data privacy laws, the user may appeal to the appropriate national or local authorities.

Policies related to children

As stated in our Terms of Use, our website and applications are only available to users who are 18 years of age or older or if users are between 13 and under 18 years old, they must obtain permission from their father. parent or legal guardian before accessing the site, registering for an account, or using the Services. If the user does not meet this eligibility requirement, the user may not use our website or the Services. VATNOW does not knowingly collect or store any personal information from / or about children under the age of 13. We will remove that information if we know that it has been submitted through our site. Parents or legal guardians who believe that VATNOW may have any information from or about a child under the age of 13 may send a request to email and request that information be deleted.

Confidentiality of user information

VATNOW takes all security means designed to protect users' personal information and to keep it confidential and without any unauthorized changes. For example, only authorized employees are allowed to access personal information and they can only do so for authorized functions. In addition, we use encryption in the transmission of information between your system and ours, we use firewalls to help prevent unauthorized people from accessing users' personal information.

Users are responsible for keeping the account password confidential to access certain parts of our website and on our mobile application. Because the safety and security of users' information also depends on the precautions that users take. We require users not to share their password with anyone and in any way.

Changes in Privacy policy

We will review and update this privacy policy from time to time. Therefore, we will notify the user of new updates and if the user continues to use our services after receiving the notice, we understand that the user accepts our new updates.


If users have any questions about this privacy policy, please contact us:


Address: 446 Vo Van Kiet, Co Giang Ward, District 1, Ho Chi Minh City, Vietnam.